IT support
IT support in Basildon and across Essex, from the team that runs your phones and lines.
By David White, Director, Padel Services · Updated October 2026
The short answer
Padel Services provides IT support for businesses in Basildon, Southend, Chelmsford and across Essex. Because we already look after your phones and internet, there is one team to ring for all of it, and a fault cannot fall between two suppliers.
One team for IT, phones and internet
When something stops working you do not have to work out whose problem it is. You ring us.
The basics done properly
Devices listed and kept up to date, two-step sign-in on every account, backups that are checked to restore, and Microsoft 365 set up and supported.
Based in Basildon
Our office is at Astra House, Christy Way, Basildon, and our engineers come to you.
The questions businesses ask.
Do you support businesses outside Basildon?
Yes, across Essex and nationwide.
Can you take over from our current IT company?
Yes. We map every device, account and licence you have first, so nothing is missed.
Do you look after Microsoft 365?
Yes, including accounts, email security and two-step sign-in.
Why have the same company for IT and phones?
One number to ring, and no supplier can blame another for a fault.
How do we start?
Answer six questions about your IT, and we come back with what is worth a closer look.