Andertons Music Co. · Guildford, Surrey
95 users moved to Padel Cloud while the old system kept running.
Before Padel
- An old on-site phone system running on ISDN lines, with the switch-off coming.
- Three buildings: the store and offices, the warehouse and e-commerce, with a busy mail-order team.
- No call recording and no reporting.
After Padel
- Padel Cloud for all 95 users, with the app and softphone for everyone.
- New desk phones, wireless headsets, and rugged cordless phones for the warehouse.
- The new phones went in alongside the old system, which stayed live until the numbers moved.
- A return visit to set up the apps, and training on call recording, voicemail and the directory.
Padel CloudRugged cordlessHeadsets
