We respond quickly when issues arise. Technical support is available within 15 minutes of a service call being logged, and our 2-4 hour call-out response times are backed by financial penalties if we’re late.
We offer multichannel issue logging and dedicated teams of highly trained technicians, both in-office and in the field. With a 98% first-time fix rate and a contract replacement guarantee for devices that consistently fail, we ensure your systems run smoothly.
This is service support as it should be: proactive, reactive, and designed to both resolve issues and optimize your operations for the present and future.
Managed print solutions are the ideal way for businesses to reduce costs while promoting sustainable office practices. At Padel Services, we’re committed to helping as many businesses as possible benefit from these solutions.
Our approach not only boosts digital output and prioritizes eco-efficiency but also reduces management costs.
We achieve this by monitoring workflows and proactively supplying resources as needed. With foresight as our greatest asset, we provide everything your business needs to grow and thrive.
Our solutions are centered around resource management. By accurately predicting our clients’ needs, we focus on minimizing waste while ensuring they always have the resources required.
Managed print services are flexible and scalable, supporting your business growth and freeing up valuable time to focus on what matters most—your core activities.
Secure your documents and data with our advanced print security solutions. Unprotected printers can jeopardize the security of your company’s network. At Padel, we offer a range of solutions designed to protect your workplace technology. Our team will integrate seamlessly with your existing infrastructure, implementing measures such as end-to-end document encryption, user authentication, follow-you printing, and watermarks to ensure a secure printing environment for your organization.
Padel supplies and services a wide range of multi-functional devices from the world’s leading manufacturers, including copiers, printers, scanners, and fax machines. Our offerings range from compact desktop models to large print-room machines.
We partner with six core manufacturers: Canon, Konica Minolta, Epson, Ricoh, Lexmark, and Kyocera.
Our print audit software allows us to monitor your devices’ performance, enabling us to proactively address potential issues, take automated meter readings, and ensure toner is sent before it runs out.
When implemented correctly, scan workflow solutions can be highly effective, streamlining the handling and movement of documents—whether they originated in paper or electronic formats.
Managing your documents electronically offers numerous benefits, including streamlined processes, reduced paper waste, and improved document security.
Our Document Management system tracks, manages, and stores documents electronically, helping eliminate resource-intensive paper-based systems that drain resources and contribute to environmental impact.
PrintReleaf from Padel is a unique eco-efficiency platform that empowers businesses to support and grow the global forestry system. At its core is a widely accepted industry formula that equates paper volume to the number of trees: 8,333 sheets of standard A4 paper equals one tree. PrintReleaf integrates this formula into a platform that tracks clients’ paper consumption, making the data actionable.
In collaboration with experts in print and forestry, PrintReleaf has developed standards for measuring, offsetting, and verifying successful reforestation efforts. The platform allows clients to certifiably offset their paper usage by reforesting through certified global projects.
PrintReleaf | You Print, We Plant
Padel offer a toner cartridge recycling scheme for our customers, covering the recycling of all toner cartridges used in copying and printing across their operations. We provide a recycling box for each customer, and once filled, we collect it. A certificate of compliance is issued upon collection, ensuring our clients that the scheme is effective and environmentally responsible.
