Unlike traditional landline phones, which use analog signals, VoIP (Voice over Internet Protocol) technology converts audio into digital signals and transmits them over the internet. This innovation offers businesses substantial cost savings, greater flexibility, and a host of advanced features that enhance communication. With its scalability and versatility, VoIP has quickly become the go-to solution for businesses across all industries, enabling seamless connectivity and improved productivity.
VoIP stands out for its seamless integration, linking your business phones directly to your computer system for instant CRM access. With caller information displayed in real-time, you can save valuable time and provide a more professional, personalized service.
The 2027 Switch-Off
The transition to IP technology is crucial for UK businesses by 2027, as traditional phone lines are being phased out. Adopting VoIP systems now will future-proof your business, ensuring continued growth, improved efficiency, and a competitive edge in an increasingly digital world.
Better Caller Satisfaction
Elevate your customer experience with a flexible VoIP system that reduces wait times, personalizes service, and minimizes missed calls. Provide your callers with seamless, feature-rich HD communication, ensuring every interaction is smooth, efficient, and professional.
Integration is where VoIP truly shines. By connecting your business phones to your computer system, you gain instant access to your Customer Relationship Management (CRM) and practice management software. With caller information appearing automatically as soon as a call comes in, you can save time on every interaction and deliver a more professional, personalized experience.
Traditional phone lines are being replaced by modern, future-proof systems, and all UK businesses must transition to IP technology by 2027. Future-proof your business and stay ahead of the competition with VoIP phone systems that enhance your operations today and beyond. Curious about the 2025 ISDN switch-off? Talk to us today to find out more
According to 86% of consumers, a business phone system is a crucial factor in their decision to engage with a company. So, why not give them the best? With the flexibility of VoIP, you can reduce caller wait times, deliver a more personalized experience, and minimize missed calls. All while offering feature-rich, HD calls that look and sound exceptional.
You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!
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This section addresses common inquiries related to our services, providing clear answers to help you navigate our offerings and enhance your experience with us.
Our phone systems integrate seamlessly with third-party software. When a client calls your business, the technology automatically searches your database for that phone number. If a match is found, the caller’s name and/or file will be displayed on your PC.
If your software includes a telephone icon, simply click this button to call a client. If there’s no built-in button, you can highlight any phone number on your screen and press a customizable key (such as the F10 key) to dial the number on your handset. We will handle this setup for you.
If a client calls from a landline, and multiple members of the household are registered at your business, then their family record will display.
Yes, our Computer Telephony Integration is only available as part of our business phone system packages.
Yes, if this information is included in their file! For those who require it, this simple solution can significantly enhance their caller experience.
